Frequently Asked Questions
-
What should I expect at my first visit?
At your first visit, our clinician will spend as much time as necessary getting to know you and your caregivers. We will discuss your medical history, medications, and any other concerns or questions that you may have.
-
How do I become a patient?
It’s simple! You can call us at 480-575-0576 or just fill out our new patient forms and send them to us by fax or mail and we will follow up with you very quickly.
-
What insurances do you accept?
We work with many insurance providers. For a complete list of insurances that we accept, please visit our Fees & Services section.
-
Can you refer me to specialists?
Yes, as your primary care provider (PCP) we will coordinate your care and refer you to the specialists you need.
-
Can I have labs and X-rays come to my home?
Yes you can.
-
My condition is very complicated. Can you handle that?
Yes, our PCPs have diverse experience managing the most complex medical conditions, including behavioral health. We are committed to providing you with the highest quality of care to ensure that all of your medical needs are taken care of.
-
What if I want home health?
Many of our patients receive home health services and we are happy to order home health and coordinate care.
-
What if I need hospice?
We continue to provide Primary Care to our patients even while they receive palliative and hospice services.
-
How often do you come to see me?
We typically see patients on a monthly schedule and in response to emergencies, but we can also see you more or less frequently depending on your needs and preferences. We also have a provider on-call 24/7 who will be available by phone if you have a medical urgency.
-
Do I need to be housebound to become a patient?
We do not require patients to be housebound in order to receive care, but some insurance companies require the patient to be housebound. Please check with your insurance provider regarding its policies. We also accept private pay.
-
What are the benefits of home visits?
Home visits make it easier for elderly and chronically ill people to receive necessary health care without leaving the comfort of their home. This reduces risk to frail patients and saves patients and their families time and hassle.